Steps to An Effective Closing

Now that you know the basics, you need effective closing strategy, here now are the step-by-step ways to properly end a sale.

Deliver your closing

Choose the right closing technique and deliver it well. Always aim for a close, even though the deal is very unlikely to end as a sale. Anyway, you can always use the practice or the amusement even.

Pause for a few seconds

After delivering your spiel, give your customers a few seconds to throw in any last minute questions at you or to say, “yes” to the deal. Don’t keep on talking that you missed the consent that you have been meaning to hear all along.

Observe your customer’s emotions

As you talk, observe at what part of your sales talk your customer usually responds or interrupts. And when they speak, listen to them and watch the emotions that come with their words. Use the same emotions to lead you to a sale.

Finish the sale

If you have said the right words to go with the right responses, your customer will be signing the sales slip easily. But sometimes, the deal cannot be closed in a day. A big budget deal would take weeks, months, or even years to complete. Whichever the case, just be prepared with your closing. Be armed with the right tools and the right equipment. You don’t want to lose a sale because of mere irresponsibility on your part.

Thank the customer

You have to thank the customer for the purchase. And along with that, wish him the best with his new product, offer support, and give additional pointers to do when he gets to use it. You might be the one to congratulate here for your good work of completing the sale, but the least you can do is to share your success with your customer by simply thanking him.